P2E® have significant experience in working with organisations that have a tiered approach with their leadership. Leadership can categorically be devolved across three key levels within these organisations where each level requires specific preparation, professional development and competencies. These are not meant to be isolated individual components practiced at a particular level, but rather the cumulative result of training, education, experiences and lessons learned from each level and applied at the next. Like building blocks, the components at each level are essential parts of the foundation required for progression to the next.


The tactical level is most familiar to the larger populous of the organisation. It encompasses the largest group of leaders and is the level where the majority of leaders “cut their teeth”. Although technically it is the entry level, it is arguably the most difficult, given the new strategic reality. At this level the Team construct is most evident, easily discernible and critical. Decisions taken by these teams can result in high risk and our most junior leaders are expected to clearly understand the implications of this along with any underlying legislation. This enables them to translate it into explicit tactical action(s). The philosophy of a task explicitly recognises the necessity of allowing subordinates maximum freedom of action consistent with management intent. The stakes are often greater and more immediate. Future leaders are an essential conduit between operational intent and tactical decisiveness. It is important that they gain appreciation for and lead within the context of devolved authority.


At the operational level, focused leadership effort is channeled into integrating strategic intent into operational plans. This means that operational level managers can primarily concern themselves with delivery of core services and products, notwithstanding their contribution to a comprehensive approach.  Future leaders are generally more comfortable at this level as it represents a more direct progression from the tactical level. This being said, operational level future leaders would also greatly benefit from higher awareness of strategic implications at this level.


At the strategic level, leadership directly engages with Executives stakeholders often including government. This focus is specific to all things concerning the delivery of services or products to business stakeholders. This level represents the interface between legislation, policy, expectations and roles in the pursuit of organisational objectives. Organisational priorities are established in high level documents such as policy, business directives and other authorised mandates. In turn it is the responsibility of our strategic leadership to set the conditions for the business to meet those priorities. Our learnings in industry indicate that there is generally insufficient formal preparation for the members of leadership teams at this level.

P2E has successfully delivered a range of leadership training and targeted outcomes that has provided a coordinated approach to the devolution of leadership at the enterprise layer down. P2E also have a range of products that also guide the development of effective leaders. Like to know more? Then contact us.

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